![]() ![]() It fixes issues like Outlook logon errors, Microsoft setup errors and other general Exchange Online, Dynamics 365, OneDrive for Business issues. Microsoft 365’s Support and Recovery Assistant (SaRA) runs multiple tests to diagnose the cause of the issue and provides the best solutions. Microsoft inventorizes all the common issues and complaints posed by the users and SaRA is the result of that. In this part, we will discuss about Microsoft 365’s Support and Recovery Assistant (SaRA), and also how M365 Manager Plus can simplify your Microsoft 365 administration. ![]() So it can troubleshoot any new Outlook problems.This is the last part of the five-part series that explains indepth about the general sign-in issues (like entering incorrect passwords or forgetting user IDs and passwords) and Microsoft 365 account activation and recovery process. Each time you run the Microsoft Office 365 Support and Recovery Assistant, it automatically updates to the newest version. ![]() Such as verifying users credentials, licenses, updates to Outlook clients and whether Outlook servers are reachable.ĭepending on the results of the test, Office 365 Support and Recovery Assistant will offer to automatically fix the problems you are having or it will provide you with instructions on recommended solutions for your issues.Īll the diagnostic results from running the Office 365 Support and Recovery Assistant are saved in a log file for users to share with their support engineers and or Outlook admin, for further investigation. The Office 365 Support and Recovery Assistant, performs a series of diagnostics tests to identify the root cause of the issues occurring. The Microsoft Office 365 Support and Recovery Assistant helps users troubleshoot and fix their account and or profile related Outlook issues. Back in June, Microsoft released the first look public beta of the Office 365 Support and Recovery Assistant. ![]()
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